Current Members

Useful Forms

Click on form name to access and download.

Downloadable Enrollment Form
Download an enrollment form that can be filled out by hand and mailed in to our offices. Please return the completed form to:

Part D Customer Service
P.O. Box 8080
McKinney, TX 75070

Note: Online enrollment is the quickest option for enrollment processing.

Download Select Enrollment Form (PDF file)
Download Enhanced Enrollment Form (PDF file)

Electronic Funds Transfer (EFT) Information Sheet 
Download Electronic Funds Transfer (EFT) Information Sheet (PDF file)

Direct Claim Form
Use this form to submit claims for medications dispensed at a nonparticipating pharmacy due to an emergency or for reimbursement of covered Part D Drugs and their administration (injection).
Download Direct Claim Form (PDF file)

Mail Order
Receive your drug prescriptions through the mail.
Download Mail Order (PDF file)

Health & Allergy Questionnaire
Download Health & Allergy Questionnaire (PDF file)

Request for Medicare Prescription Drug Coverage Determination Form
Request formulary or tiering exception, prior authorization for a drug, or file an appeal.

Note: Drugs are added or removed from our formulary during the year. You are notified at least 60 days before the date that the change becomes effective.

Download Medicare Prescription Drug Coverage Determination Form

Coverage Review Fax Form
If a patient or pharmacist requests help completing a coverage review, start the process via fax, using the Coverage Review Fax Form.

To initiate the review by phone, Please call: 1-800-753-2851

Appointing a Representative Form
If you wish to appoint someone to act on your behalf when requesting a coverage determination, use the Appointing a Representative Form. You can name a relative, friend, advocate, doctor, or anyone else to act for you. Other persons may already be authorized under state law to act for you. If you want someone to act for you, then you and that person must sign and date this form.

Download Appointing a Representative Form

Mail completed form to:
Attn: Part D Member Services
P.O. Box 8080
McKinney, TX 75070

For your Medicare Part D questions and needs, please let us know how we can assist you. Contact Us.

Note: You must have Adobe Reader version 5.0 or higher installed on your computer in order to view and print the above file properly. Click here to download a FREE COPY of Adobe Reader.

Updated 10/01/12

©1998-2012 United American Insurance Company • All rights reserved • Y0063_13WUA • CMS Approved

Medicare Complaint Form: Click the link below to submit feedback about your prescription drug plan directly to Medicare:
https://www.medicare.gov/MedicareComplaintForm/home.aspx